Kachingo Cookies Policy

At Kachingo Casino, we use cookies and similar tracking technologies to make your visit to our website safer, faster, and more personalised. This Cookies Policy explains what cookies are, how we use them across kachingo.com, and what choices you have regarding their use. By continuing to browse our site or by using the Kachingo casino app, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit our website. We use them to recognise your device, remember your preferences, and understand how you interact with Kachingo. Cookies allow us to deliver a smoother experience, from remembering your kachingo login details to keeping track of items in your account such as active bonuses or favourite slot titles.

Why We Rely on Cookies

We use cookies for a number of important reasons. They help us operate our website securely, remember your session so you don't need to re-enter your kachingo casino login every time you navigate between pages, and allow us to analyse how players use our platform so we can continually improve it. Cookies also support our marketing efforts, helping us show you relevant offers such as a Kachingo bonus code or details about our welcome bonus.

Types of Cookies We Use

We categorise the cookies used on our site into the following groups. Each type serves a distinct purpose in how we deliver our services to you.

Essential Cookies

These cookies are strictly necessary for our website to function properly. Without them, core features such as account registration, secure kachingo login, deposit and withdrawal processing, and session management would not work correctly. We do not require your consent to use essential cookies, as our platform cannot operate safely without them.

• We use session cookies to keep you logged in while you play kachingo slots or explore our kachingo live casino games
• We use security cookies to detect fraudulent activity and protect your account
• We use load-balancing cookies to ensure our website and the Kachingo casino app run smoothly

Performance and Analytics Cookies

We use these cookies to understand how visitors interact with our website. They help us see which pages are most popular, how long players spend browsing our game library, and whether features like our promo code entry field are working as intended. This data is aggregated and anonymised, and we use it exclusively to improve our services.

• We track which slot machine titles receive the most engagement
• We monitor how players navigate from registration through to their first deposit
• We measure the effectiveness of features such as our Daily Spin Frenzy loyalty program

Functionality Cookies

These cookies allow us to remember choices you make on our website, such as your preferred language, currency, or display settings. If you have localised your experience to French, Spanish, or Portuguese, functionality cookies help us retain that preference on your next visit.

• We remember your chosen language across EN, FR, ES, and PT localisations
• We store your display preferences for game categories, including live casino and jackpot sections

Advertising and Targeting Cookies

We use these cookies, sometimes in partnership with third-party advertising networks, to deliver marketing communications relevant to your interests. This may include information about our welcome bonus, ongoing promotions, or a Kachingo no deposit bonus offer, where applicable. These cookies also allow us to measure the performance of our advertising campaigns and avoid showing you the same promotional content repeatedly.

• We use these cookies to present offers related to our Kachingo casino bonus programs
• We work with advertising partners to track referral traffic and campaign performance
• We may use these cookies to remarket to players who have previously visited kachingo.com

Third-Party Cookies

In addition to our own cookies, we allow selected third parties to place cookies on your device when you visit our website. These third parties include payment providers such as Trustly, PayPal, and Skrill, analytics providers, and marketing platforms. We do not control the cookies set by these third parties, and we encourage you to review their respective cookie policies for further information on how they process your data.

How We Use Cookies on Mobile Devices

Whether you access our platform through a browser or via the Kachingo casino app, cookies and similar mobile identifiers help us deliver a consistent experience. We use these technologies to keep you securely logged in, remember your favourite kachingo slot titles, and ensure that bonus features, such as free spins credited to your account, display correctly across devices.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit our website. Most browsers allow you to view, manage, delete, and block cookies through their settings menu. Please note that if you choose to disable essential cookies, certain features of our website, including secure kachingo login, deposit and withdrawal functions, or access to your account, may not work as intended.

• You can adjust your browser settings to refuse all cookies
• You can delete existing cookies stored on your device at any time
• You can set your browser to notify you whenever a new cookie is placed

We recommend consulting your browser's help section for specific instructions, as cookie management options vary between Chrome, Safari, Firefox, and other browsers.

Cookie Consent

When you first visit kachingo.com, we display a cookie banner allowing you to accept or customise your cookie preferences. We only activate non-essential cookies, such as those used for analytics and advertising, once you have provided your consent. You may withdraw your consent at any time by adjusting your cookie settings or your browser configuration.

Data Collected Through Cookies

The information collected via cookies may include your IP address, browser type, device information, pages visited, time spent on our site, and referral source. We handle any personal data collected through cookies in accordance with our Privacy Policy, which sets out in detail how we store, protect, and process your information.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically to stay informed about how we use cookies. Any significant changes will be communicated through a notice on our website or via email where appropriate.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact our support team via LiveChat, available daily between 06:00 and 22:00 GMT, or email us at support@kachingo.com. We are committed to addressing any concerns you may have about your privacy and data protection while using our services.